Vishing

Voice phishing, or Vishing, is a threat vector that involves defrauding people over the phone. Vishing is even more effective when paired with AI and machine learning, where voice impersonations can be hard to discern.

In a recent vishing scheme, scammers posed as IT support staff and called remote workers claiming their VPN connection was compromised. Any employees who fell for the scam accidentally gave the scammers access to the company network to commit even more crimes.

To protect against scams like this, always verify the caller's identity and never give out personal information over the phone unless it is a legitimate request.

An employee in their home office talks on their mobile phone.