An employee is covering their face with both hands as another employee is standing over them while yelling and pointing.

Abusive Conduct Defined (Part 2)

Abusive conduct may include repeated infliction of verbal abuse, such as the use of derogatory remarks, insults, and epithets, verbal or physical conduct that a reasonable person would find threatening, intimidating, or humiliating, or the gratuitous sabotage or undermining of a person’s work performance.

More information about the terms used on this slide can be found in the glossary.