CONCLUSION

Evidence indicates that implicit bias has negative effects on patient outcomes and satisfaction, on healthcare professionals’ job satisfaction, and on the effectiveness of interactions between patients and providers. Although it is extensively hypothesized that education and training will help to reduce implicit bias, research is not yet conclusive in support of this hypothesis.

Therefore, it is not enough for healthcare professionals to know that implicit bias has multiple negative consequences. They must actively promote and participate in research projects and help to use findings to improve education and training. For example, those who are attending education and training programs can complete implicit bias assessment tools before and after such education. In this way, healthcare professionals can help reduce the occurrence and impact of implicit bias.