An employee is holding a tablet in one hand while tapping the screen using the other.

CASE STUDIES

 

Let's put what you know into practice by participating in the following case studies.

 
William is looking at a message received on a  smartphone.

Case Study One

Friends in High Places

William was surprised to receive a message on Facebook® from his supervisor inviting him to a concert and dinner. He declined the request, and a few minutes later he noticed that his supervisor wrote a post that read: “Moving ahead in life is all about having friends in high places.”