An employee is sharing their thoughts during a team meeeting. A manager and employee are having a discussion.

Active Listening

As a person in a leadership position, your workday can quickly become filled with unforeseen meetings, unexpected tasks, and constant distractions.

But remember, if inappropriate conduct is being brought to your attention, whether it be from a person or through your own observation, it deserves your undivided attention.

This means stop what you are doing and take as much time as you need to actively listen to the individuals involved.